Faq

TalentGlide provides end-to-end virtual assistant services including administrative support, sales assistance, digital marketing, recruitment & sourcing, customer service, bookkeeping, project management, and e-commerce support. All services are delivered by trained VAs experienced in US business processes.

Our VAs are primarily based in India and the Philippines, but trained to work US business hours. We ensure English proficiency, industry experience, and smooth communication for all US clients.

Yes. All assistants can work in EST, CST, MST, or PST based on your business requirements.

We follow secure access protocols, restrict data sharing, sign NDAs, and use encrypted communication channels. TalentGlide’s processes are aligned with US data privacy expectations and global standards such as GDPR. Note: TalentGlide does not provide legal compliance certification.

Yes. TalentGlide operates as an offshore services provider, and our Virtual Assistants are legally employed/contracted through our entity in their respective countries. We do not classify VAs as US employees and do not provide legal or tax advice. Clients should consult their legal counsel for jurisdiction-specific guidance.

Every assistant goes through:
  • Background verification
  • Skills assessment (Admin, Sales, Marketing, Recruitment, etc.)
  • Communication evaluation
  • Process training aligned with US workflows
  • Tool-based competency checks (CRM, ATS, MS Office, Canva, etc.)

Most clients are able to onboard a VA within 24–72 hours, depending on skill requirements and availability.

Yes. TalentGlide offers a performance satisfaction guarantee, and we will replace the assistant at no additional cost if the VA is not the right fit.

Our Virtual Assistants have strong experience in:
  • Staffing & Recruiting
  • SaaS
  • IT & Technology
  • E-commerce
  • Healthcare Support
  • Professional Services
  • Real Estate
  • Small Business & Startups

Billing is based on the service plan you choose—weekly, or monthly. Payments are accepted through secure, US-friendly options such as ACH, bank transfer, or credit/debit card. We do not store payment information directly.